9. FAQ Policy Page
FAQ Policy Page
Last updated: Today
Frequently Asked Questions
Do you offer free shipping?
Yes, we offer free shipping across the United Kingdom.
Do you offer returns?
Yes, Lansbury London offers a 30 day money back guarantee.
Please contact us within 30 days of receiving your order at:
How do I start a return?
Email us at:
Please include your name, order number, reason for return and photos if the item is damaged, faulty or incorrect.
When will I receive my refund?
Once your return has been received and approved, we will process your refund to the original payment method.
Your bank or payment provider may need additional time to complete the refund.
What if my item is faulty or incorrect?
Please contact us as soon as possible at:
Include your order number, a description of the issue and clear photos.
We will review the issue and help you with the next steps.